Refund Policy

Refund Policy for Self-Help E-Books and E-Courses at SVenlightment

At SVenlightment, we strive to provide high-quality e-books and e-courses that are designed to empower, educate, and inspire you on your personal growth journey. We understand that digital products are a unique purchase, and we are committed to ensuring that you are satisfied with your purchase. However, due to the nature of our products, we have the following refund policy:

E-Books:

Once you have purchased an e-book from SVenlightment, we are unable to offer a refund for the following reasons:

  1. Instant Digital Delivery: As our e-books are delivered electronically, they can be downloaded immediately after purchase. This means that once the e-book has been accessed or downloaded, it is no longer possible for us to retrieve it from your possession.
  2. No Return Option: Unlike physical products, digital content cannot be returned once it has been downloaded. Therefore, we cannot offer a refund after the purchase is made, even if you change your mind or are dissatisfied with the content.

We strongly recommend that you review the product details, including descriptions and previews, before making a purchase to ensure that the e-book meets your expectations.

E-Courses:

For e-courses offered on SVenlightment, our policy is similar to that of our e-books:

  1. Instant Access: Once you enroll in an e-course, you are granted immediate access to the course material. Given that the content is instantly available to you, we are unable to offer a refund once the course has been accessed.
  2. Course Previews and Descriptions: We provide detailed descriptions, course outlines, and preview materials to help you understand what the course entails before you make your purchase. Please review these materials carefully before enrolling to ensure the course meets your needs.

Exceptional Circumstances:

In rare and exceptional cases, if there is an issue with the payment process or technical problems that prevent you from accessing your e-book or e-course, please reach out to our customer support team within 7 days of purchase. We will investigate the issue and make every effort to resolve it. If necessary, we may offer a resolution in the form of a store credit or alternative access.

By purchasing our e-books or e-courses, you agree to these terms and understand that we cannot offer refunds once the product has been accessed or downloaded.

Thank you for choosing SVenlightment, and we are here to support you on your personal growth journey!